The future of sales: rise of the AI-augmented "bionic" rep

By The Damulo Team on 2024-05-01

The future of sales: rise of the AI-augmented "bionic" rep

There's a pervasive fear in many industries that AI will replace jobs, and sales is no exception. This, however, is a fundamental misunderstanding of AI's role and potential. AI won't replace great salespeople; it will replace the tedious, manual parts of their job, freeing them up to be more human, more strategic, and more effective. The future of sales belongs to the "bionic rep"—a sales professional whose natural skills are amplified by a suite of powerful AI tools, allowing them to perform at a level that is 2-3x higher than their non-augmented peers.

What is a bionic rep?

A bionic rep offloads all the repetitive, low-value, and soul-crushing tasks to their team of AI agents. They don't spend their days grinding through lists, doing manual data entry, or playing email tag to schedule meetings. Their AI assistants handle that. This frees them up to focus exclusively on the high-value, uniquely human tasks that actually close deals and build lasting customer relationships:

  • Building strategic, multi-threaded relationships with key stakeholders across a target account.
  • Applying deep empathy and business acumen to understand a customer's complex, nuanced challenges.
  • Crafting creative, high-value deal strategies that solve real business problems.
  • Negotiating complex contracts and navigating internal procurement processes.
  • Acting as a trusted advisor and long-term partner to their clients.

Essentially, the AI handles the "science" of selling (the data, the process, the repetition), while the human focuses on the "art" of selling (the relationship, the strategy, the creativity, the trust). This is a core part of the modern sales engine.

A day in the life of a bionic rep

Imagine a typical morning for a bionic rep. They log in and see a prioritized list of 10 highly-qualified leads that their AI prospected, enriched, and scored overnight. For each lead, the AI has already drafted a personalized opening line based on recent news about the prospect's company. The rep reviews the list, makes a few tweaks to the messaging to add their personal voice, and approves the outreach with a single click. This leverages both automated lead qualification and personalization at scale.

The rest of their day is spent on high-level calls with engaged prospects, strategizing with their solutions engineer on a complex deal, and networking with senior executives in their target accounts. They are not a "sales cadence robot" executing a sequence; they are a strategic business consultant solving problems.

The new skill set for the future of sales

In this new paradigm, the most valuable skills for a salesperson are no longer about brute-force activity or "dialing for dollars." The new core competencies are:

  • Strategic Thinking & Business Acumen: The ability to see the big picture, understand how businesses operate and make money, and align your solution to a company's strategic goals.
  • Deep Empathy and Relationship Building: The ability to connect with people on a human level, listen actively, and build genuine trust and rapport.
  • Creativity & Problem-Solving: The ability to craft unique, multi-faceted solutions to complex customer problems, often involving more than just your core product.
  • Leadership & Project Management: The ability to lead a diverse buying committee within a target account towards a consensus decision.

Our 3-Day AI Sprint is the first step in transforming your sales team from a group of manual laborers into a bionic sales force. By automating the mundane, we unlock your team's true potential to do their best, most valuable, and most human work.

Ready to build a bionic team?

Equip your team with AI superpowers. Download our AI Blueprint Checklist to see how you can augment your reps' abilities.

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